Garage Door Spring Is Broken: Find Out What To Do

It happens to most homeowners, a broken garage door spring. And it can occur at the least expected time. Think of this scenario, for example; it’s in the wee hours of the night, and you are sound asleep. From nowhere, a loud bang wakes you. You quickly get out of bed to find out what’s a miss, but you find nothing wrong. You get back to your bed to see if you can enjoy another two or so hours of sleep; luckily, you fall asleep. You wake up early in the morning, take a shower and dress up for work. Now, it’s time to leave the house. As you walk down to get your car, you see it, the garage door – it’s broken. Whoops, you shockingly ask yourself, “What do I do now? I need to get to work”. If you find yourself in a situation like this, you want to seek a reliable garage door repair in Vancouver to fix the spring.

So here are the steps to help get the door spring fixed:

Garage Door Springs Repair – The 4 Step Process

Step 1- Drive the Car Out

Maybe the first thing you want to do is get the car out. So, look for the emergency release cord. It’s red, and it’s located above the door. Pulling it will allow you to physically lift the door. You’ve to be careful here because the door is heavier. It’s no longer supported by the spring. You may ask for help if you cannot lift it alone. If you attempt lifting it and it slips off your hands, don’t try to stop it with your foot. That’s a 300 or so pound door. You can imagine what it can do to your foot – it will injure you badly.

Step 2: Identify the Spring

See if it’s an extension or torsion spring. A torsion spring is found at the top area inside the garage and runs across a bar. The tension of a torsion spring is what helps lift the door’s weight. On the other hand, extension springs are found on both sides of the garage door – they run vertically to the door. Extension springs are like a steel rubber band. They stretch when the garage door moves down. It’s that stretching that helps to lift the door.

Step 3: Get New Springs

After you’ve identified the type of spring, it’s time to buy new ones, not just one. Why? Because you have to replace all, they were installed at the same time, and have undergone similar weathering and aging. So the others that aren’t broken are as good as the broken ones.

When ordering your garage springs, ensure you measure the size. And there are four measurements to take. Just make sure you’re accurate.
•Wind direction
•The diameter – for torsion springs, you measure inside diameter, and for extension spring, you measure outside diameter
Wind direction
•Length of your spring

Call your local hardware store and order the springs. Make sure you get the right quality with a coating to resist rusting.

Step 4: The Installation

When it comes to installation, you need to realize that it’s a complicated and lengthy process. It’s also quite dangerous – you are dealing with a 300-pound wall.

Hire a Garage Door Repair Technician!

You may not have the time or know-how to replace your broken garage door spring. It’s also not advisable to work on this kind of task, simply because of the risks it presents. If that is the case, call Titan Garage Doors for a quote or visit our website at https://titangaragedoors.ca/ to find out how we can help. We offer repair, servicing, and installation of new garage doors for residential and commercial properties. Whether it’s a garage door for your office or home premises, we can help!

 

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Reviews For Titan Garage Doors Coquitlam

Christopher Jones
Christopher Jones
04:41 09 Feb 20
My old garage door opener failed on Saturday afternoon. I called Titan Garage Doors in Coquitlam and was amazed to... learn that they could have someone available to look at it that day. Technician Adam was at my door shortly after 6:00 pm. An hour and a half later, I had a brand new opener installed, the spring rebalanced, and door joints lubricated. I was very pleased with the prompt and professional service. Titan will be my “go to” for all of my garage door needs going forward.read more
Simon Hardy-Francis
Simon Hardy-Francis
02:08 17 Jan 20
One of our two, relatively new, garage door springs broke after about 5 years. So googled and found Titan Garage Doors... to fix it. They turned up same day within 1.5 hours to fix it. Alex, the technician was a super nice and super skillful guy, and it was obvious he had done the job countless times. He had to work in cramped conditions because the cars were struck in the garage, but he did a great job. The final price for two new springs was C$420 including tax. I'm only taking a star off because the person on the phone initially -- not Alex -- said a different price range; $150 to $250 ish. They must replace pairs of springs all day long... so why not just quote the real prices charged over the phone? Summary: Loved Alex. Hated the phone person in retrospect.read more
Chris M
Chris M
20:37 31 Dec 19
Needed a new spring replacement. I was able to make an appointment same day and the technician was excellent. Great... customer service and stayed true to their estimate that was quoted over the phone. I would use them again.read more
Kevin S
Kevin S
23:07 28 Dec 19
My garage door spring snapped. Called these guys first thing in the morning. When the mechanic arrived 30 minutes... later, I was anticipating getting ridiculous quote like those locksmith scam (paid $260 for 1 minute of job because locksmith knows you are desperate about getting locked out). Later I realized garage door repair isn’t the same as locksmith. I was given a reasonable quote for one hour of labour and it includes the price of the spring. After the mechanic got the door fixed, I was able to pay by credit card and was given a receipt. And on top of that, there is warranty for their repair work. I hope I don’t have to called them any time soon, but if I have to I will. Highly recommended.read more
David Ronald
David Ronald
20:21 14 Dec 19
Customer service phone response was excellent. Service tech , Alex, arrived promptly, surveyed the issue, provided... options , made adjustments and debriefed very professionally. Management of payment was fast and fair. This was an overall excellent experience.read more
Rob C
Rob C
02:54 11 Dec 19
Very prompt service. The technician, Eli, was pleasant, courteous and professional. He assessed the problem that we... were having with our garage door opener, opened the unit up and showed me the parts that had failed. Upon my approval of his price quotation, he went to work replacing the defective/failed part which I was pleased to find out that he carried in his vehicle. Very happy with the experience and highly recommend this technician and the company.read more
Bebe Z
Bebe Z
04:37 10 Dec 19
We're very happy with the service. Dan did a great job fixing our garage door. He also updated all rollers and... installed door seals on the sides and top. Would recommend to anyone who needs their garage door fixed or serviced.read more
Patrick Wright
Patrick Wright
01:49 26 Nov 19
I would NOT recommend this company! We called Titan to come and do a service, maintenance and any necessary repair on... our garage door. The technician showed up, spent maybe 10 minutes at our place, balanced the door, took his $120 bucks and basically that was it. We asked if there was anything else that needed to be done and we were told no. Our installer arrived the next day and we were told that some of the rollers and hinges would need to be replaced prior to the installation of our new garage door opener. We were not told by Titan that any of this needed to be done. Titan returned the next day to give us a quote for the rollers and hinges... They quoted $40 dollars for each hinge, and $15 per roller. We have 12 hinges/rollers! At this rate, we'd be better off buying a whole new door! We had another company come in and replace only what was broken for a fraction of the cost and they did an amazing job I would not recommend this company, unless you have money to burn and want to overspend!read more
Rennie Durgapershad
Rennie Durgapershad
22:48 02 Nov 19
This was great and most expeditious service. The installer Adam was great and knowledgeable. Impressed with speed of... the service!read more
Chris Adamson
Chris Adamson
18:16 18 Oct 19
I am very happy with the service. Adam from Titan Doors did a great job fixing my garage door. He found the problem... right away (broken spring) and replaced the part quickly which he already had with him. Arrived within half an hour of me calling at 9 in the morning and fixed it all before 11am! Garage opens smoother and quieter than it did before! Thank you!!read more
Keni Casti
Keni Casti
23:38 01 Oct 19
We had Mario respond fast, (within the hour) he was very professional and friendly. He did excellent work and explained... step by step everything that was repaired. Excellent all around.read more
Frances Jans
Frances Jans
18:38 29 Aug 19
Convenient, called last night with a garage door issue, made an appointment for between 8-9am the next morning. Kim and... his team showed promptly within the time frame given, and completed within the hour. I would recommend this company.read more
Sarabjit Sehmi
Sarabjit Sehmi
01:15 29 Aug 19
Excellent service provided today along with the parts supplied. Best people to deal with regarding the repairs of any... garage doors requirements. Called them in an hour and were at my house within the specified time. Recommend this company for any repair needs.read more
Flora Lai
Flora Lai
20:45 26 Aug 19
These guys are great. They worked hard. Polite and nice. It is a good job.
Farid Jamal
Farid Jamal
21:11 04 Jul 19
These guys were great for speed and quality of service . They came in the first part of time window provided, reviewed... the work, provided a quote, which was just as well, as the their dispatcher had provided much lower quotes, I was happy with the quote and recommendations and they proceeded with the job. They were efficient, courteous and clean.. I would not only use them again, but also highly recommend them.read more
Sonia Workman
Sonia Workman
23:11 02 Jul 19
Garage door busted today and Kim was here within an hour and even called to let me know he was running a bit late so I... was waiting around. Was fast, efficient and thorough! Even fixed something else that I didn't notice. Would definitely recommend Kim and his services to anyone that needs any sort of garage door repair!!!!read more
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