One of our two, relatively new, garage door springs broke after about 5 years. So googled and found Titan Garage Doors to fix it. They turned up same day within 1.5 hours to fix it. Alex, the technician was a super nice and super skillful guy, and it was obvious he had done the job countless times. He had to work in cramped conditions because the cars were struck in the garage, but he did a great job. The final price for two new springs was C$420 including tax. I'm only taking a star off because the person on the phone initially -- not Alex -- said a different price range; $150 to $250 ish. They must replace pairs of springs all day long... so why not just quote the real prices charged over the phone? Summary: Loved Alex. Hated the phone person in retrospect.read more
Needed a new spring replacement. I was able to make an appointment same day and the technician was excellent. Great customer service and stayed true to their estimate that was quoted over the phone. I would use them again.read more
My garage door spring snapped. Called these guys first thing in the morning. When the mechanic arrived 30 minutes later, I was anticipating getting ridiculous quote like those locksmith scam (paid $260 for 1 minute of job because locksmith knows you are desperate about getting locked out). Later I realized garage door repair isn’t the same as locksmith. I was given a reasonable quote for one hour of labour and it includes the price of the spring. After the mechanic got the door fixed, I was able to pay by credit card and was given a receipt. And on top of that, there is warranty for their repair work. I hope I don’t have to called them any time soon, but if I have to I will. Highly recommended.read more
Customer service phone response was excellent. Service tech , Alex, arrived promptly, surveyed the issue, provided options , made adjustments and debriefed very professionally. Management of payment was fast and fair. This was an overall excellent experience.read more
Very prompt service. The technician, Eli, was pleasant, courteous and professional. He assessed the problem that we were having with our garage door opener, opened the unit up and showed me the parts that had failed. Upon my approval of his price quotation, he went to work replacing the defective/failed part which I was pleased to find out that he carried in his vehicle. Very happy with the experience and highly recommend this technician and the company.read more
We're very happy with the service. Dan did a great job fixing our garage door. He also updated all rollers and installed door seals on the sides and top. Would recommend to anyone who needs their garage door fixed or serviced.read more
I would NOT recommend this company!
We called Titan to come and do a service, maintenance and any necessary repair on our garage door. The technician showed up, spent maybe 10 minutes at our place, balanced the door, took his $120 bucks and basically that was it. We asked if there was anything else that needed to be done and we were told no.
Our installer arrived the next day and we were told that some of the rollers and hinges would need to be replaced prior to the installation of our new garage door opener. We were not told by Titan that any of this needed to be done.
Titan returned the next day to give us a quote for the rollers and hinges... They quoted $40 dollars for each hinge, and $15 per roller. We have 12 hinges/rollers! At this rate, we'd be better off buying a whole new door!
We had another company come in and replace only what was broken for a fraction of the cost and they did an amazing job
I would not recommend this company, unless you have money to burn and want to overspend!read more
I am very happy with the service. Adam from Titan Doors did a great job fixing my garage door. He found the problem right away (broken spring) and replaced the part quickly which he already had with him. Arrived within half an hour of me calling at 9 in the morning and fixed it all before 11am! Garage opens smoother and quieter than it did before! Thank you!!read more
Convenient, called last night with a garage door issue, made an appointment for between 8-9am the next morning. Kim and his team showed promptly within the time frame given, and completed within the hour. I would recommend this company.read more
Excellent service provided today along with the parts supplied. Best people to deal with regarding the repairs of any garage doors requirements. Called them in an hour and were at my house within the specified time. Recommend this company for any repair needs.read more
These guys were great for speed and quality of service .
They came in the first part of time window provided, reviewed the work, provided a quote, which was just as well, as the their dispatcher had provided much lower quotes, I was happy with the quote and recommendations and they proceeded with the job.
They were efficient, courteous and clean..
I would not only use them again, but also highly recommend them.read more
Garage door busted today and Kim was here within an hour and even called to let me know he was running a bit late so I was waiting around. Was fast, efficient and thorough! Even fixed something else that I didn't notice. Would definitely recommend Kim and his services to anyone that needs any sort of garage door repair!!!!read more